Rules

RESPONSIBLE GAMING

This Website (hereinafter – the "Website", "We", "Us" or "Our") is fully owned and operated by Galaxy Byte Lab Sociedad de Responsabilidad Limitada, a company incorporated in Costa Rica, registration number 3-102-915471, with its registered address at Provincia 01 San Jose, Canton 02 Escazu, San Rafael, two hundred meters south of Multiplaza de Escazu movie theaters, Ceiba street, Centro Corporativo EBC, tenth floor, office of Invicta Legal. The Company holds a valid gaming license issued by the Anjouan Gaming Board under License No. ALSI-202508040-FI2, in accordance with the Computer Gaming Licensing Act, 007 of 2005, Union of the Comoros.

This Website is here to provide an excellent and enjoyable gaming experience and recognize our responsibility in preventing problematic activity. We advise all players to take into account the following, and not game irresponsibly: Gambling Responsibly

  1. Gambling should be a form of entertainment, not a means to make money.
  2. Always gamble in moderation.
  3. Avoid chasing losses.
  4. Keep track of the time and money you spend while gambling.
  5. Establish time/money limits.
  6. Balance your activities, so gambling is not affecting your day-to-day responsibilities.
  7. Only gamble when you are sure you can cover any losses.
  8. Exclude yourself from playing when you feel you need a break.

DO YOU THINK GAMBLING IS A PROBLEM FOR YOU OR SOMEONE YOU KNOW?

Ask yourself the below questions if you are concerned that gambling is negatively influencing your life, or that of someone you know.

  • Do you feel that gambling affects your work?
  • Have you had a dispute with family or friends about how much you gamble?
  • Do you feel guilty/remorse when you lose a lot of money?
  • After losing, do you have the urge to win back your losses?
  • Have you ever borrowed money to finance your gambling?
  • Do you see gambling as a source of income?
  • Have you ever sold anything personal to finance gambling?
  • Have you ever gambled longer than you had planned?
  • Have you played until you have run out of cash?
  • Are you prioritizing gambling over other responsibilities in your life?

If you answer 'YES' to the majority of questions, you (or someone you know) are likely having difficulties with gambling. We have listed professional organizations below that can help you - contact them for advice and support.

GAMBLERS COUNSELING ORGANIZATIONS

Below is a list of organizations to contact if you feel that gambling has a negative influence on you or someone you know.

HOW WE CAN HELP

We advise all players who are concerned about their gambling behavior to take a break by excluding themselves from their gaming account. Self-exclusion will lock your account for a minimum of 6 months and no promotional material will be sent.

Contact our experienced Customer Support team via email support@wingram.com at any time to request this and they will kindly assist you. A 7 day cooling off period is also available. We recommend that you contact all other gambling sites where you have an account and request self-exclusion there also.

UNDERAGE GAMBLING

Players must be of legal gambling age in their jurisdiction (at least 18+) in order to play at the Website. It is their responsibility to be aware of the age restriction where they reside and play, and to confirm their legitimacy when creating an account at the Website. We also advise parents to do the following:

  • Password protect computer, mobile, and/or tablet.
  • Do not leave device unattended when logged into your account.
  • Make sure all account details and credit cards are inaccessible to children.
  • Do not save passwords on your computer, write them down and keep somewhere out of reach.

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